At Willora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and purchasing our products.
Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Mobile Number
- Shipping & Billing Address
- Payment Details (processed securely through trusted payment gateways)
- Order History
- Device Information, Browser Type, and IP Address
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and website experience
- Prevent fraud and maintain website security
- Send promotional offers (only with your consent)
Payment Security
All online payments are processed through secure and trusted payment gateways. Willora does not store your complete debit/credit card details on our servers.
Cookies
Our website uses cookies to improve browsing experience, remember preferences, analyze website traffic, and provide personalized services.
You can disable cookies anytime through your browser settings.
Third-Party Services
We may share limited information with trusted partners such as:
- Shipping & Courier Companies
- Payment Gateway Providers
- Marketing & Analytics Services
These partners are required to protect your information and use it only for providing requested services.
Data Protection
We implement industry-standard security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
Your Rights
You may request to:
- Access your personal data
- Update incorrect information
- Delete your account information
- Opt out of promotional communications
Policy Updates
Willora reserves the right to modify this Privacy Policy at any time. Updated versions will be published on this page.